SHIPPING

To the United States

Standard Shipping (Fedex): $15 for swimwear items

Estimated delivery time: 5 – 7 working days

International customers will be responsible for all taxes and duties applied to their package. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

ORDER PROCESSING

Orders are processed within 3-4 business days from the day they are placed.

We try our best to ship your order as quickly as possible and appreciate your patience.

Please note that orders placed on weekends will begin processing the next business day.

You will receive a shipping confirmation email when your order is shipped from our headquarters in Floripa.

DELIVERY

We ship using Fedex on all of our orders. And all orders are shipped from Florianópolis, Santa Catarina, Brazil.

*If your item says it has been delivered but you have not received it, please contact us within 24 hours of delivery so we can further assist you. If we are not contacted within this time frame, we will not be responsible for any lost or stolen packages.

*Please verify your shipping address at checkout as we are not responsible for lost shipments due to a customer’s address error.

*Please note that lost or stolen shipments can only be resent or offered store credit. Refunds will not be given.

*Declined packages will not be refunded for shipping. If the order has free shipping, an $8 shipping cost will be deducted from the refund total to cover the shipping cost.

RETURN POLICY

If you need to return your purchase, the merchandise must be shipped (or stamped) within 14 days of receiving your order in order to receive a refund, unless the item is marked as final sale. E-mail: kruganspraia@gmail.com to announce the return.